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3. Describe two real or made up situations in the workplace when you would need to use
speaking skills. (1-2 sentences. 2.0 points)


Sagot :

In order to reduce conflict, speaking  skill, is the skill that helps to settle a disagreement or conflict between two parties, or amount group of people.

Why speaking skills is essential in workplace?

No company has stated in his vision or mission, to keep a zero conflict among staff, because it is believed that every workers and staff of the company is disciplined and should focus on why the company has hired him or her.

But on the other hand, conflict among workers in a company has been on increase. Because people differs so their ideology differs too. Conflict may not only be when a worker yells at a co worker, it can also be an argument between workers.

It is difficult to find a company made of more than 10 workers with out conflict among co workers, the conflict could be envy or side talks.

Learn more about speaking skills, refer to the link:

https://brainly.com/question/13770871

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