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Motivated reasoning is one of the three terms describing cognitive or psychological biases that may impact decision-making with the balanced scorecard.
A cognitive or psychological bias can be described as a type of systematic thinking error that arises when people receive and interpret information from the world around them, and it has an impact on their decisions and judgments.
The three terms describing d. cognitive or psychological biases that may impact decision-making with the balanced scorecard are motivated reasoning, surrogation, and common measures bias.
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