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5. To describe the degree of congruence between what a listener understands and what the message was attempting to communicate is called:

A. Evaluation
B. Understanding
C. Listening Fidelity
D. Message Retention
E. Information Overload

Sagot :

GinnyAnsweridn

Final answer:

The process of evaluating in listening involves assessing the credibility, completeness, and worth of a message to form an opinion and develop a response.


Explanation:

Evaluating

The fourth stage in the listening process is evaluating or judging the value of the message. During this stage, the listener assesses the information they received, forming an opinion of what they heard and developing a response based on factors like credibility, completeness, and worth. It involves critical analysis to determine the quality, bias, and significance of the message received.


Learn more about Listening process and evaluation here:

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