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An incident involves unexpected occurrences with serious consequences that impact individuals' well-being. Incident investigation is essential to prevent recurrence and improve safety measures.
An incident is defined as an unexpected occurrence involving death or serious physical or psychological injury, or the risk thereof, such as accidents, war, assault, or natural disasters. Incident investigation is crucial to identify underlying causes and prevent similar events from happening. Situational events or crises can also be considered incidents.
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